Privacy policy
Privacy Policy
Last Updated: 15th July 2026
At Privé Medical we are committed to protecting your privacy and handling your personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our concierge services.
Who We Are
Privé Medical is an independent medical concierge service, providing personalised guidance, specialist recommendations, and support for clients seeking aesthetic and surgical procedures.
Information We Collect
We may collect the following personal information:
Name
Email address
Telephone number
Preferred location
Treatment enquiry or area of interest
Information you provide through our contact forms or when communicating with us
We only collect the information necessary to respond to your enquiry and provide our services.
How We Use Your Information
We use your information to:
Respond to your enquiries
Arrange consultations and appointments where requested
Recommend suitable specialists based on your preferences
Communicate with you regarding our services
Improve our website and client experience
Meet our legal and regulatory obligations
Independent Service
Privé Medical operates as an independent concierge service. We do not receive referral fees or commissions from surgeons or clinics, ensuring our recommendations remain transparent, impartial, and focused solely on your individual needs.
Sharing Your Information
Your personal information will never be sold.
With your permission, we may share your contact details with a surgeon, clinic, or healthcare provider if this is necessary to facilitate an introduction or arrange a consultation on your behalf.
We only share the information required for that purpose.
Data Security
We take appropriate measures to protect your personal information from unauthorised access, disclosure, or misuse.
Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and maintain appropriate business records.
Your Rights
Under UK data protection law, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information where applicable
Restrict or object to certain processing
Request a copy of the personal information we hold about you
Lodge a complaint with the Information Commissioner's Office (ICO)
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
Changes to this Policy We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Privé Medical
Email: [Insert Email]
Telephone: +44 7594 169327
Website: [Insert Website]
If you have concerns about how your personal information is handled, you also have the right to contact the Information Commissioner's Office (ICO).